DraftKings bettor claims about 70 promo messages in one month
DraftKings denies targeting customers by losses as a Massachusetts regulator opens its own review of the practice.
The hit
DraftKings was hit with a proposed class action alleging the company built AI models to identify bettors likely to lose money & spend more, then targeted them with promotions. The lead plaintiff, a West Virginia bettor, says he got about 70 emails, texts & notifications from DraftKings in the month before 26 September, according to the lawsuit.
Why it matters
The case turns on whether DraftKings used AI to profile likely losers & whether it disclosed that to users as Massachusetts law requires. If the class is certified, any bettor who received similar targeted promotions could be covered, with damages & a return of money on the table.
The record
| Lawsuit filed | Wednesday, US District Court, Boston |
|---|---|
| Messages alleged | About 70 emails, texts & notifications in one month to the lead plaintiff |
| Legal claim | Alleged breach of Massachusetts disclosure law on AI/machine learning use |
| Regulatory move | Massachusetts Gaming Commission to examine allegations, announced last week |
| DraftKings response | Denies targeting by losses or problem-gambling signals, vows to ‘vigorously defend’ |
What happens next
Watch for DraftKings’ formal response in court & what the Gaming Commission’s review of operators finds.
Sources: DraftKings lawsuit alleges AI ‘weaponization’ to target gamblers, encouraging addiction
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